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Moving Waters Hire and Drive - Reservation Conditions

DEPOSIT

  • Upon making a booking, a deposit of $500 is required within 5 days, to secure your booking. Payment can be made by EFT, EFTPOS, Money Order, Cheque, Cash, VISA card, Mastercard (1% credit card fee applies)

FINAL PAYMENT

  • Final payment is required 6 weeks prior to departure. Payment can be made by EFT, EFTPOS, Money Order, Cheque, Cash. If you wish to pay by VISA card or Mastercard a 1% credit card fee on your final payment will be charged.

BOND

  • A bond of $1000.00 is payable on arrival or can be paid a minimum 7 days prior to arrival by EFT. Money order, cash, EFTPOS, credit card (1% credit card fee applies) – cheques not accepted for bond. This bond is in addition to the hire charge and is to cover any damages, loss, late return of houseboat ($50 per every hour you are late), private phone calls on satellite phone or extra cleaning of the houseboat and its equipment.
  • Based on the hour meter, we can estimate the fuel usage on your return. If this amount is estimated to exceed the bond, taking into consideration any damages, loss etc. we will require an additional payment for fuel before your departure.
  • After refueling and cleaning, the balance remaining from your bond, will be refunded by EFT within 14 days.

OTHER CONDITIONS

  • Single sex groups may be refused hire of houseboat or incur a higher bond which will be determined by Boats and Bedzzz Houseboat Stays.
  • The number of person hiring a houseboat must not exceed the number of surveyed berths or exceed the numbers confirmed on booking sheet.
  • Any person driving a houseboat must be over the age of 18 years and hold either a current drivers licence or boat licence. On arrival, you will be instructed (for approximately one hour) on the operation and navigation of your houseboat and taken on a short cruise to make sure you are comfortable handling the boat.
  • Houseboats must not be driven after sunset and all marine and harbours regulations must be abided by.
  • Boats and Bedzzz Houseboat Stays reserve the right to refuse permission to board or remove crew from a boat at their discretion.
  • Strictly no animals, candles, firearms, chainsaws, axes, trailbikes allowed.
  • No smoking is allowed inside the houseboat.

CANCELLATION POLICY

  • Cancellations notified more than 90 days prior to departure will be entitled to a full refund of monies paid, less a $150 cancellation fee.
  • Cancellations notified between 45 and 90 days prior to departure will forfeit all monies paid unless the houseboat can be re-booked for its full value. In this case, all monies will be refunded, less a $150 cancellation fee. Cancellation of part of a booking between 45 and 90 days prior to departure will incur a charge of 50% of the value of the part booking cancelled.
  • Cancellations notified less than 45 days prior to departure will forfeit all monies paid unless the houseboat can be re-booked for its full value. In this case, all monies paid will be refunded less a $250 cancellation fee. Cancellation of part of a booking with less than 45 days prior to departure will incur a charge of 50% of the value of the part booking cancelled.