The number of people accommodated on the houseboat or in the villas must not exceed the number of beds provided.
Some groups may be refused from booking the houseboat/villa or incur a higher bond which will be determined by Boats and Bedzzz/Renmark River Villas. Boats and Bedzzz/Renmark River Villas also reserves the right to refuse entry of people to the houseboat or villa as well as remove people from a houseboat or villa at their discretion.
For short term bookings, a deposit of 20% must be received at time of booking to confirm your reservation. EFT, VISA and Mastercard are accepted. Your reservation will be cancelled if deposit is not received.
Final payment will be required on check in by cash, eftpos, VISA, Mastercard. Bank transfers are to be paid a minimum of 7 days prior to arrival. Cheques are not accepted upon arrival.
Together with the final payment, a minimum $450 refundable bond is requested and is processed as a pre-authorisation (hold) on your credit card. If there are no damages or issues, this hold will automatically be release by your bank after 5 -7 working days from processing.
Check in after 2pm. Check out at 10am.
All accommodation is non-smoking.
PLEASE NOTE: Bookings for three weeks or more are classified as long term bookings. Deposits and bond required for long term bookings may be different to our standard requirements and are negotiated with the customer at time of booking.
Your deposit paid, less an administration fee of $30, will only be refunded if you notify us of your full cancellation more than 30 days before your scheduled arrival. If you provide notification 30 days or less prior to arrival, your deposit will be forfeited. Cancellation of part of your booking with 30 days or less notification will incur a $130/night late cancellation fee.
Failure to notify of cancellations - If you do not notify us of your cancellation, or if you do not arrive by 10am on the day after your scheduled arrival date, you will be charged for the full value of the booking and no refund will be given.